UX Australia Sketchnotes: “The One-Way Door”

At UX Australia, customer strategist Marie-Claire Grady kicked off her 10-minute talk “The One-Way Door to CX-Committed Executives” with a story about her grandmother. Her grandmother was a shopowner, and she made a commitment to walk through the front door every day so she could see of her shop what her customers would see of her shop. As Marie-Claire continues her presentation, this concept of needing executives to experience things exactly how their customers experience things becomes the key to improving any product’s or service’s experience.

UX Australia Sketchnotes: “Describing the Elephant”

Eric Reiss gave a rousing second day presentation at UX Australia 2014, complete with a performance of Australia’s “Waltzing Matilda.” In his talk “Describing the Elephant,” Reiss encouraged us to recognize that UX cannot be managed by a single person, and needs to be considered a collaborative, shared discipline. My sketchnotes follow.

Continue reading

UX Australia Sketchnotes: “Design at Scale”

GE design leader Greg Petroff kicked off UX Australia 2014 with an inspiring keynote. While he touched on the impact of his work with GE’s design system, he also spoke passionately about how the survival of design depends on its democratization. My sketchnotes from the keynote follow.

Continue reading

UX Australia Sketchnotes: “Syntheate Ideation”

This UX Australia 2014 talk by Sarah Lloyd delved into aspects of neuroscience and situations that affect creativity. Syntheate Ideation: Tools for Infinite Creativity breaks down the creative process into 5 steps with insights for each, such as how to help us create new connections and pathways in the brain (a key element of idea synthesis). My sketchnotes follow.

Continue reading

UX Australia Sketchnotes: “(Re)Framing”

The following sketchnotes were taken during Steve Baty‘s talk (Re)framing: The first step towards innovative ideas. This talk was given at UX Australia 2014 and discussed how the techniques used to frame problems can mean the difference between incremental improvements and bold new approaches.

Continue reading

3D Printing for Humanity’s Sake: Sketchnotes from SXSW V2V

Elliot Kotek of Not Impossible Labs gave a moving talk at this year’s V2V conference. In “3D Printing for Humanity’s Sake-Project Daniel 2.0″ he recounted the stories of an ALS patient who yearned to get back to graffiti art, and of Daniel, a double-amputee in the Sudan who didn’t want to be a burden on his family. In the case of Daniel, 3D printing not only brought him new prosthetic arms, but was a skill taught to his entire community so they could use it to take care of future needs. My sketchnotes follow.

Continue reading

From Design to De$ign: Sketchnotes from SxSW V2V

On the second day of SxSW’s startup-focused V2V conference in Las Vegas, audience members had the pleasure of hearing John Maeda (KPCB design partner, eBay Inc. design chair, RISD president & MIT professor) give the opening keynote. With background into design vs. art, he discussed design’s increased importance in the workplace now that it’s no longer enough for products just to be needed, but that they need to be loved. My sketchnotes follow.

Continue reading

Designing for Wearables: Sketchnotes from Google I/O

This session, held during the first day of Google I/O, focused purely on design principles and process for Android Wear and Google Glass.  A panel of 4 designers rotated through an in-depth presentation sharing their insights on topics ranging from voice input, contextual design and glanceable displays. This presentation also stood out as one with a strong resonant theme: The world is the experience.

Continue reading

Material Design Principles: Sketchnotes from Google I/O

Before the I/O announcement of Android L and “Material Design”, this session was originally called “Cross Platform Design”. The speakers discussed some of the overall principles and applications of the company’s new design system across devices.

I enjoyed the discussion of metaphors as it sounded similar to the original push for skeumorphism in early mobile app design. We’ve focused far too much on judging skeumorphism as 100% bad, when instead we should focus on what it was trying to achieve (metaphors are effective at communication) and work on improving that foundational concept (as Material Design is attempting to do). Learn more about Material Design here.

My sketchnotes follow.

Continue reading

Google I/O Keynote: Sketchnotes

This year’s Google I/O keynote was jam-packed with announcements ranging from Android Wear to Google Drive for Business. One of the big themes was the need to create seamless, cross-platform experiences.  The following are my sketches from the Google I/O opening keynote with a focus on the cross-platform announcements like Wear, Auto and TV.

Continue reading

Sketchnotes from Girl Geek Dinner #61

Girl Geek Dinner #61 was hosted at Microsoft’s new technology center in Mountain View. In addition to mingling with fellow female designers, developers, businesspeople and more, the evening included two talks and a panel with some talented Microsoft employees. Below are my sketchnotes from the two main talks.

Continue reading

Sketchnotes from “Body Languages of Interaction Design”

Irene Au presented the second-day opening keynote at Interaction 14. Her talk was focused on how body language, mindfulness and forms of meditation can improve our lives as well as our ability to design empathetically. My sketchnotes follow below.

If you would like to use my sketchnotes in a presentation, please credit me and my blog and drop me a line to let me know which one(s) you plan to reference. Thanks!

Continue reading

Sketchnotes from “Designing for privacy in mobile and web apps”

In her Interaction 14 presentation, Amber Case gave a compelling overview of privacy best practices when creating experiences in which user data is requested and stored. Even more interesting was her discussing the idea of homesteading vs. sharecropping, an idea that true privacy control improvement could come from users creating and owning more of the domains on which their data is hosted. Below are my sketchnotes from her talk.

If you would like to use my sketchnotes in a presentation, please credit me and my blog and drop me a line to let me know which one(s) you plan to reference. Thanks!

Continue reading

Sketchnotes from “Evangelizing and Designing Voice User Interface”

I work on a variety of interface types and was excited to attend a presentation about designing VUI (Voice User Interfaces) at Interaction 14. “Evangelizing and Designing Voice User Interface: Adopting VUI in a GUI world” was presented by Stephen Gay of Intuit and Susan Hura of SpeechUsability, and gave a good overview of VUI design principles, considerations and opportunities. The following are my sketchnotes from this talk.

If you would like to use my sketchnotes in a presentation, please credit me and my blog and drop me a line to let me know which one(s) you plan to reference. Thanks!

Continue reading

Sketchnotes from “Comics: A Medium in Transition”

Scott McCloud is a speaker who often doesn’t need introduction. In this Day 1 closing keynote at Interaction 14, he discussed the changing medium of comics by covering the reasons why pictures are better than words, the right kinds of simplification, and motion’s effect on comics. The following are my sketchnotes from his talk, which taper off a tad towards the end so that I could catch some of his humorous slides.

If you would like to use my sketchnotes in a presentation, please credit me and my blog and drop me a line to let me know which one(s) you plan to reference. Thanks!

Continue reading