User experience & onboarding
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Hi! I'm Krystal and I connect the dots.
I’m a UX design lead with over a decade of experience designing for services and products across mobile, web, desktop, and wearable platforms. I help connect the dots between systems and the humans that use them, with an emphasis on user onboarding.
Google Photos, Sydney
When “explicit” onboarding isn’t the right choice
Oct 3 2020
I recently downloaded a calculator app. This app greeted me with a series of first-run tooltips explaining various parts of the app. It was an example of an “explicit” first-run …