
Hi! I'm Krystal and I connect the dots.
I’m a UX design lead with more than 10 years of experience designing products and services across mobile, desktop, and wearable platforms. I help connect the dots between systems and the humans that use them, with an emphasis on user onboarding.
I write!
When “explicit” onboarding isn’t the right choice
I recently downloaded a calculator app. This app greeted me with a series of first-run tooltips explaining various parts of the app. It was an example of an “explicit” first-run … Continue reading