This is my first year speaking at SXSW, and I decided to join a small group of veteran and new SXSW speakers in San Francisco to trade tips.  I came away humbled by the sheer variety of talk topics and smart people in the room. My sketchnotes follow.

Speak_IA

Come see my SXSW 2015 talk “New Users Matter Too! Designing Better Onboarding” based on my learnings from collecting first time user experiences.

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