I established a UX and research presence for Google Photos in the Sydney office, and, in collaboration with the other cross-functional founders of the team, identified and led the pursuit of new opportunities for the product. This involved reviewing existing research for insights, conducting internal and external research directly, sponsoring new research, running problem definition workshops with stakeholders, storyboarding user journeys, documenting assumptions, building prototypes for mobile and web experiences, rallying teams around high-level vision and design principles, defining per-release requirements, and designing the flows/UI/illustrations in the end-user experience. We launched the Google Photos Library API and related Partner Program to support the increasing need for people to be able to use their photos across the different apps and devices they use. For this, I defined first principles that informed the API’s acceptable use policy and created the initial version of the UX guidelines.
I also grew (and now lead) a local UX team of design and research to support deeper execution/iteration of new existing initiatives and support for new initiatives. The team has publicly launched multiple iterations of Google Photos APIs as well as Gallery Go, a lightweight photo gallery app designed to work on Android Go devices.
- Problem definition
- Workshop facilitation
- Product vision establishment
- Research synthesis/interviews
- Product requirements documentation
- Establishment of design principles and best practices
- Interaction design