Hi! I'm Krystal and I like connecting the dots.

I'm a mobile user experience designer with hybrid visual and interaction design skills. I weave engaging product stories across multiple devices and touchpoints. More about me →

I work!

eBay_Pebble

Recent project: eBay for Pebble

I blog!

New users matter too!

I recently gave a talk about designing better first time user experiences for mobile apps, with examples gleaned from my collection of first time user experiences. Slideshare via Krystal Higgins In this presentation and in my other work, I stress how we need to move from a mode of telling new users about our value proposition, to a mode of … Continue reading