Hi! I'm Krystal and I like connecting the dots.

I'm a wearables and mobile user experience designer with hybrid visual and interaction design skills. I weave engaging product stories across multiple devices and touchpoints. More about me →

I blog!

Engaging new users: Free samples

In the first part of this series, I shared how guided interaction introduces users to the authentic context of your product with just the right amount of education to ensure they find success.  Today, we investigate how the 2nd of the 3 pillars of better onboarding, the use of free samples, gets those new customers using your product in the first place.  There are 3 … Continue reading