Hi! I'm Krystal and I like connecting the dots.

I'm a wearables and mobile user experience designer with hybrid visual and interaction design skills. I weave engaging product stories across multiple devices and touchpoints. More about me →

I blog!

Engaging new users: Personal focus

This is the last post in my 3-part “Engaging new users” series. Part 1 covered guided interaction, the practice of educating users in a realistic context, and how it is more compelling than slideshows, videos or static instruction.  In part 2, we learned how to use free samples to demonstrate a product’s value proposition and build the trust needed to … Continue reading